Products

How to order with Grinlash?

For in-stock orders, you can email your requirements to info@grinlash.com. For custom orders, you can send us your specifications or a filled out order form by email. You can also mail us the order form with a sample eyelash.

Can we get a sample to test before wholesale eyelashes?

Yes, we can provide samples to you. Samples are usually shipped via DHL, UPS or FedEx. The sample and sample shipping costs are covered by the customer. When you wholesale lashes, we will refund you the cost of samples, but the shipping cost is non-refundable.

Could you duplicate my existing eyelashes?

Yes, we can duplicate your existing eyelashes upon request. You can mail your eyelashes to us. We will check the details with you once we receive your parcel.

What can you say about the raw material of eyelashes?

For real mink eyelashes, we use 100% mink hair. We love every animal and we only take the hair when the mink is moulting and the process of taking the hair does not cause any harm to the mink. Afterwards, we sterilize the mink hair several times. We then put it into the production of eyelashes.
For faux mink eyelashes, our production process is safe and harmless and does not cause any pollution to the environment. When used, they are very similar to real mink eyelashes and do not have any harmful effects on human health.

Shipping

What is your transport method?

We ship your wholesale eyelashes orders via DHL, UPS and FedEx. Shipping methods for bulk eyelash orders will need to be discussed in detail on a case-by-case basis.

What is your delivery time?

In-stock eyelashes can be shipped within 48 business hours after payment. Delivery will take about 7-14 working days. Production time for the custom eyelashes will differ depending on the specific design and specifications. The eyelash production usually takes about 5-8 weeks. The transit time for bulk eyelash orders is determined on a case-by-case basis depending on their mode of transport.

Payment and settlement

What are the supported payment methods?

We accept the following payment methods.

Generally, after the contract is signed, 40% deposit to be paid before production and 60% balance to be paid before shipment.

  1. TT payment ( Telegraphic Transfer )
     You can make a telegraphic transfer via bank reception or internet transfer.
  2. WU payment ( Western Union )
    Only for sample orders or payments under $1000.
  3. Paypal
    Only for sample orders or payments under $500.
  4. L/C ( Letter of Credit )
    Only bulk orders can be paid by L/C.
What currencies are accepted for payment?

We currently accept USD and RMB for settlement.

Can Grinlash provide Delivered Duty Paid(DDP) service?

Yes, we can provide DDP service for you. All you need to do is tell us the model and quantity of eyelashes you choose. We can provide you with a total quote including import duties, shipping costs, and customs clearance fees. On top of that you don’t need to pay any additional fees, making your wholesale eyelash experience easier and convenient.